Privacy Policy

At JOJOLEMON (“we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (www.jojolemon.com
) or make a purchase from us.

If you have any questions or concerns, please contact us at support@jojolemon.com

1. Information We Collect

When you interact with our website, we may collect the following types of information:

Personal Information: such as your name, email address, shipping address, billing address, phone number, and payment details (e.g., credit card number).

Transaction Information: details about the products you purchase from us.

Technical Information: including your IP address, browser type, and device information collected via cookies and similar technologies.

2. How We Use Your Information

We collect and use your personal information only for legitimate business purposes, including:

Processing and fulfilling your orders.

Providing customer service and responding to inquiries.

Improving our website, products, and services.

Sending marketing communications (only if you have opted in).

We will never sell your personal contact information to third parties.

3. Data Protection & Security

We take data protection seriously:

All transactions are processed through secure servers using SSL (Secure Socket Layer) encryption technology to protect sensitive information such as credit card details.

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, disclosure, alteration, or destruction.

4. Marketing & Advertising

We will not use your personal information or images for advertising purposes without your explicit consent.

We do not provide free gifts or incentives in exchange for personal information, except:

When included as part of a purchase.

When conducted as part of a marketing campaign where the primary purpose is not the collection of personal data.

5. Sharing Your Information

We may share your personal information only in the following circumstances:

With trusted third-party service providers (such as payment processors, shipping carriers, and analytics providers) who help us operate our business.

When required by law, regulation, or government request.

We do not sell, rent, or trade your information to third parties for their marketing purposes.

6. Your Rights

Depending on your location, you may have the following rights under applicable data protection laws (such as the GDPR in the EU or CCPA in California):

The right to access the personal data we hold about you.

The right to request correction or deletion of your personal data.

The right to object to or restrict certain data processing activities.

The right to withdraw consent for marketing communications at any time.

To exercise your rights, please contact us at support@jojolemon.com
.

7. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and improve our services. You may control cookies through your browser settings.

8. International Compliance

Our privacy practices are designed to comply with major global standards, including:

General Data Protection Regulation (GDPR) – for customers in the European Union.

California Consumer Privacy Act (CCPA) – for customers in California, USA.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. We encourage you to review this page periodically.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

📧 Email: support@jojolemon.com

🌐 Website: www.jojolemon.com

Last Updated: [2025-09-28]